1. Acceptance
By creating an account on the Spotlight platform, by accepting a SkyHigh Creatives proposal that includes Spotlight access, or by continuing to use either service, you agree to these Terms. If you are accepting on behalf of a company, you confirm you have authority to bind that company.
2. Definitions
- Service — the SkyHigh Creatives website at
skyhighcreatives.comand the Spotlight platform. - Customer — the legal entity that has signed an active SkyHigh retainer or Spotlight subscription.
- Workspace — the tenanted area inside Spotlight that holds a Customer’s data and members.
- Add-on — an optional, separately-priced module activated against a Workspace (e.g. Pitch Assist, Creator Hub, SEO × PR).
- Customer Content — anything the Customer or its users upload, generate or store inside the Service.
3. Accounts & security
You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify us immediately at security@skyhighcreatives.com if you suspect unauthorised access.
4. Subscription, pricing & billing
- Pricing. Add-on prices are published in-product and on the marketing site, and are quoted in US dollars unless otherwise stated.
- Tier quotas. Each Add-on has a per-tier quota (e.g. monthly send count, tracked-keyword cap). Usage above the active tier is blocked until the tier is upgraded.
- Billing cycle. Subscriptions renew monthly unless cancelled before the renewal date. Annual prepayment is available on request.
- Taxes. Prices are exclusive of VAT and other applicable taxes, which will be added at the prevailing rate.
- Late payment. Overdue invoices may result in suspension of the Service after 14 days’ written notice.
5. Acceptable use
You agree not to use the Service to:
- send unsolicited bulk email or spam, or impersonate any person or entity;
- upload or process content that is unlawful, defamatory, infringing, or that breaches a journalist’s embargo or off-the-record agreement;
- attempt to reverse-engineer, scrape or otherwise extract the Service’s data outside the documented workflows;
- circumvent tier quotas, rate limits, or access controls.
Spotlight’s outreach features are designed for legitimate PR. Misuse may result in account suspension at our discretion.
6. Customer Content & intellectual property
You retain all rights to your Customer Content. You grant SkyHigh a worldwide, non-exclusive, royalty-free licence to host, store, display, transmit and process your Customer Content solely as needed to deliver the Service to you (including by passing it to AI subprocessors named in our Privacy Policy).
We retain all rights to the Spotlight platform itself, including its source code, design system and underlying models. Nothing in these Terms transfers any of those rights to you.
7. AI-generated drafts
Spotlight uses third-party AI models to generate pitches, drafts, summaries and recommendations. AI output may contain errors or omissions. You are responsible for reviewing AI output before acting on it (sending a pitch, publishing a post, submitting an entry, etc.). We do not guarantee any specific placement, ranking, sentiment or commercial outcome.
8. Service availability
We make commercially reasonable efforts to keep the Service available 24/7, but do not warrant uninterrupted or error-free operation. Planned maintenance will be announced where practicable. We may make changes to the Service’s features and underlying providers at our discretion.
9. Confidentiality
Each party will keep the other’s confidential information secure, using at least the same care it uses for its own confidential information. SkyHigh staff and contractors are bound by confidentiality obligations.
10. Termination & data export
- You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
- We may suspend or terminate the Service for material breach of these Terms after notice and a reasonable cure period.
- On termination, you may export your Customer Content for 30 days; after that we will delete it from active systems within a further 30 days, subject to encrypted backup retention for up to 90 days.
11. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, lost profits, or loss of data. Each party’s total liability arising out of or in connection with these Terms is limited to the fees paid by the Customer in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited under English law.
12. Indemnity
You agree to indemnify SkyHigh against third-party claims arising from your Customer Content or your breach of these Terms (including the acceptable-use clause). SkyHigh agrees to indemnify the Customer against third-party IP claims that the unmodified Service infringes their rights, subject to prompt notice and reasonable cooperation.
13. Governing law & jurisdiction
These Terms are governed by the laws of England & Wales. The courts of England & Wales have exclusive jurisdiction to resolve any dispute arising out of or in connection with them.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be flagged in-product or by email to active Workspace owners at least 30 days before they take effect. Continued use of the Service after the change constitutes acceptance.
15. Contact
SkyHigh Creatives Ltd
Email: legal@skyhighcreatives.com
General enquiries: info@skyhighcreatives.com